WiFi connected but no internet access

WiFi Connected But No Internet Access (Solution)

Looking for ways to fix this error “WiFi connected but no internet access”? You’ve landed at the right place. In this post, we are going to share some ways that you can try to fix this issue.

Streaming your favorite web series on Netflix and suddenly one day you get encountered with this error “WiFi connected but no internet access”. It makes us frustrated when we find out that you can’t access the internet despite connected with WiFi.

All WiFi users have encountered this error at least once in their life. Even we have encountered this error many times and fortunately been able to solve this error many times and sometimes we had to contact the internet service provider to fix this issue. So it’s necessary to check whether things are in our control or beyond our control.

Where to look when we encountered this error:- 

  1. Modem/Router
  2. The Device

If there is a problem with the modem or router, then probably things are beyond our control. In such cases, we have to contact our internet service provider and if there is a problem with the device, then I would say things are in our control.

Now your next question would be how’ll I identify whether the problem lies in router/modem or device. There are a few things that you can do to check where the problem lies.

First of all, check whether the internet is not only working on your device or not working on everyone’s device. If the internet is not only working on your device, then there are chances that the problem lies in the WiFi adapter of your device.

WiFi connected but no Internet Access

Here we’ve listed some ways that you can try to fix this issue:-

Restart/Reboot Device

I know this may sound foolish but restarting a device could fix this problem. There are chances that you have already tried this method but if you have not yet, then you should. Turn off your modem/router and wait for 30 seconds before turning it on.

Check your Modem Light

Take a look at your modem light and check whether your WAN light constantly showing green light or not. If your WAN light is continually blinking or showing a red light, then there is a possibility that this is modem failure or problem in your internet connection. In such a situation, you have to contact your ISP (Internet Service Provider)

Disable your Antivirus

Sometimes Antivirus can cause internet failure. Antivirus can conflict with the internet and eventually lead to this issue, try to disable the antivirus on your device and then if the problem still occurs.

Use Built-In Troubleshooter

You can use a built-in troubleshooter feature that comes in windows and macs. You can activate this troubleshooter by right-clicking on the network icon in the taskbar and choose ‘troubleshoot problems’. Now this troubleshooter will automatically identify the network problem and fix it. In case if the troubleshooter was not able to fix the problem, then this will at least tell you where the problem lies.

DNS Cache Conflict

Sometimes DNS cache conflict can occur this error “WiFi connected but no internet”. Flushing the DNS cache could fix this problem.

DNS cache is like a temporary storage file, maintained by an operating system that contains the record of recent visits to the website. So whenever you visit those sites again, the browser will fetch the website content from DNS cache instead of downloading it again.

Sometimes DNS cache file can get corrupted due to some technical glitch or bug and this corruption prevents you from accessing the internet. To fix this issue, you can flush the DNS cache.

Steps to flush the DNS cache:-

  • First of all, open the command prompt on Window, to open this ‘cmd’, press Windows + R and type ‘cmd’ and press enter, this will open the command prompt.
  • Now type in the following command in Command Prompt


  • This command will flush the DNS cache. Restart your computer now and see if this problem still occurs.

Change your DNS Server Address

Sometimes we accidentally configure the DNS server settings in the wrong way, which leads to this internet issue. Changing your DNS server address could fix this no internet issue. So let’s see how you can change the DNS server address.

  • First of all, you need to open the control panel. To open this, press Windows + X and click on the control panel.
  • After opening the control panel, click on the ‘Network and Sharing Center‘.

network and sharing center

  • Now click on ‘Change Adapter Settings‘.

Adapter settings

  • Right-click on ‘WiFi‘ and click on the ‘Properties‘.

wifi connected but no internet access

  • After that, click on the ‘Internet Protocol Version 4 (TCP/IPv4)‘ and then click on ‘Properties‘.

wifi connected but no internet access

  • Select ‘Use the following DNS server addresses’.
  1. Type in the Preferred DNS Server field.
  2. Type in the Alternate DNS Server field.

wifi connected but no internet access

  • Now click on ‘okay‘.
  • After doing all these steps, check whether your internet start working or not. If you’re still facing the problem, then we suggest you to contact your ‘Internet Service Provider’.

I hope you able to fix your problem by using these methods. If you find this post helpful, then don’t forget to share this post with your friends.


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